BTC440 Course Outline

Course Code: BTC440
Course Name: Business and Technical Writing
Offered Date: Winter - 2018 | Other versions
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Course Description:
Business and Technical Writing is a course that focuses on business and technical correspondence and reports, including proposals, relevant to the software development field. Students will learn to write abstracts, formal and informal reports, as well as technical briefs after studying industry examples. Delivered in mixed mode format using a variety of media and methods, this course encourages learning by application and accomplishment. Prerequisite: BTC140
Credit Status: 1 credit (3 units)
Required for BSD - Bachelor of Technology (Software Development)
Prerequisite: BTC140
Mode of Instruction: Modes: In-class lecture, in-class exercises, and hands-on activity
Hours per week: 3
Room configurations: Classroom
Typical scheduling pattern: Fall and Winter terms
Learning Outcomes:
1. identify the appropriate uses of email and print communication (cognitive, analysis);

2. evaluate related business and/or technical writing for its effectiveness (Cognitive, Evaluation);

3. apply fundamental techniques of business and/or technical writing using local standards for forms of address, closings, dates, etc. (Cognitive, Application);

4. create email messages and memos for specific purposes and audiences (cognitive, synthesis, psychomotor);

5. create business and technical reports utilizing appropriate research techniques (Cognitive, Synthesis, Psychomotor);

6. create tables of contents, indices, bibliographies, and end notes or footnotes, where applicable, for reports and proposals (Cognitive, Synthesis, Psychomotor);

7. write an abstract for a report or memorandum (Cognitive, Synthesis, Psychomotor);

8. write executive summaries for longer reports and proposals (Cognitive, Synthesis, Psychomotor);

9. summarize published research materials (Cognitive, Synthesis);

10. develop a project proposal for a Canadian business or financial institute (Cognitive, Synthesis, Psychomotor);

11. apply computer skills to create effective tables and visuals for a technical report (Cognitive, Application);

12. demonstrate computer skills through the completion of a technical paper, writing, sending and receiving e-mail and the incorporation of visual aids into print material (Cognitive, Application, Psychomotor);

13. choose to collaborate with a team in preparing reports and documents in connection with a software development proposal and team presentation (Affective, Receiving);

14. choose to lead a team in preparing reports and documents in connection with a software development proposal (Affective, Receiving).

Topic Outline:
  •     Ethics in Technical Research and Writing
  •     Technical Writing Style and Strategies
  •     Persuasive Writing and Proposals
  •     Formal Reports
  •     Executive Summaries and Abstracts
  •     Effective Email, Letters and Memos
  •     Short Reports Using Visual Aids
  •     Progress Reports
  •     Feasibility Studies
  •     White Papers & Technical Briefs
  •     Technical Descriptions and Definitions
Prescribed Text(s):
Technical Communication. 4th Canadian Edition
by John M. Lannon, Don Klepp
Published by Pearson Education Canada, 2003
ISBN 032149833X
Reference Material:
Promotion Policy:

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online (http://www.senecacollege.ca/academic-policy) or at Seneca's Registrar's Offices.

Technical Brief 10%
Team Presentation 10%
Online Units 10%
In-class Abstract 10%
Formal Report 20%
Final Exam 25%
Feasibility Study 15%
Approved By:
Mary-Lynn Manton
Cheating and Plagiarism:
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.
Discrimination and Harassment:
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.
Accomodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Program Information